FAQ’s

Where do I check-in and pick-up keys?

Please come to our office, which is the Better Homes & Gardens, The Masiello Group / Carefree Quechee Vacations building located at 1996 Main Street. As you come into Quechee on Route 4, you will see a flashing yellow caution light. Turn north onto Waterman Hill Road and proceed through the Covered Bridge. Turn left onto Main Street. Our office is approximately ¼ mile on the left-hand side of the road. Once at our office, all you need to do is come inside and pick up your arrival packet!

 

What happens if I arrive after office hours?!

On our front porch there is a white wooden box directly to the right of the front door. We will leave a packet with your name on it with everything you need inside the box.

 

What is in the packet?

The outside of the packet shows your name and arrival date. Inside is another envelope with the key to the rental and a map showing the route to the unit. In addition, we have included check-in and check-out information as well as Quechee Club and local attraction information. All of our homes are equipped with Wi-Fi internet access. The sign-on information is in the packet.

 

What are check-in/ check-out times?

Check-in time is 3PM on arrival date and check-out time is 10AM on the date of departure. This allows us to clean and inspect each unit before guest arrival and ensure the most pleasant accommodations.

 

My GPS says the address is invalid! What do I do?

Google Maps and your GPS may not recognize Quechee as a proper town, as it is a village in the town of Hartford. If this occurs when you input the address to our office or to the rental unit, try using the town name and zip code “Hartford, 05001” in place of “Quechee, 05059” and it should correct the address.

 

What do I need to bring?

Linens, towels, and starting supplies of toilet paper, paper towels, and soap are provided. In addition,  the kitchen is fully equipped with the exception of consumables such as cling wrap, tin foil, garbage bags and sandwich bags. If you wish, bring those items that are special to you.

 

May I bring a pet?

Only in an approved accommodation. Unfortunately, the bylaws of some of the condominium associations exclude pets for guests and renters. There are several fine kennels in the surrounding area that will board your pet.

 

Can I pay by Credit Card?

Credit cards are required to guarantee your reservation, however credit card payments will be subject to a 3% processing fee. You can avoid this fee by either sending a check to our mailing address: Carefree Quechee Vacations, PO Box 1226, Quechee, VT 05059, or calling our office at 802-295-9500 and we can process an e-check at no charge. If we do not receive a check by mail the balance will be charged to your credit card on file.

 

Can I make long distance calls from the unit?

Long distance telephone calls can not be made from the unit unless a credit card is used. Local calls are allowed.

*Note: Cell phone communication in and around Quechee is generally good depending on your carrier.

 

Does Carefree Quechee Vacations provide cribs?

We do not. However, Stowe Kids Stuff will rent them along with other baby equipment. They are located in Stowe, VT and can deliver to Quechee. You can contact them directly by phone: (617)875-4194 or their website: http://www.stowekids.com/